New Software platform
Rapid Despatch are excited to announce the implementation of a new booking system platform.
Managing the entire delivery process from job booking to invoicing with automated tracking statuses and live transit times means we can keep our customers updated throughout the delivery process with up-to-date collection and delivery information which can be communicated live as real time events or as part of its comprehensive reporting functionality.
Security and continuity of service is paramount and business critical server equipment is operated from a high specification London data centre.
In the event of power outages there are four on site generators to provide continuous on site power supply, they are able to run for more than 24hrs before refuelling. Dedicated back up servers provide further peace of mind in the unlikely event of hardware failure.
The data centre floor is kept at a constant temperature of 18 degrees, the fire prevention systems are gas and servers are all stored within our cabinet space in a locked caged area.
Two independent 100MB Internet feeds, to maximise speed with a direct Level 3 connection and for redundancy we utilise a multi loom peering network.
More posts
Online Booking now available
Rapid Despatch are delighted that our customers are now able to book their Same-Day Couriers online.
Same day collection in practice: what to expect in the first 60 minutes
When you book a same day collection, the first hour sets the tone for everything that follows. If you are running operations, you need predictable steps, clear communication and no surprises.
Same Day and Next Day Courier Costs: Variables and Value
This guide breaks down how Same Day and Next Day courier pricing really works, from distance, route and urgency to vehicle type, handling needs and multi-drops. It explains when to choose bikes, vans or larger vehicles, how accurate details improve quotes, and how reliable Same Day deliveries can protect revenue, reduce downtime and keep planned campaigns on track.
Got a job like this?
If the question in this article is one you’ve got right now, the quickest answer is a controller. Call 0345 8333 833, 24 hours a day, or send the quote form with the postcodes, dimensions, weight and deadline.